We ship via FedEx, so you can expect delivery within 3 to 7 days from the order date.

Yes. All of our wigs are made from 100% premium human hair with no synthetic fibers mixed in.

Full Lace Wig

• Lace covers the entire cap.
• Allows maximum styling freedom, including high ponytails and updos.
• More breathable and natural-looking.
• Ideal for advanced users and versatile hairstyles.

13x6 Lace Wig

• Lace covers 13 inches across the front and 6 inches deep.
• Provides a natural hairline with a deep parting space.
• Easier to install and more affordable.
• Ideal for everyday wear and beginners.

Which One Is Better?

Choose a Full Lace Wig if you want maximum styling versatility and a fully natural look from every angle.

Choose a 13x6 Lace Wig if you want a realistic hairline, easy installation, and excellent value for daily wear.

In Short:
✓ Full Lace = Maximum Styling Freedom
✓ 13x6 Lace = Best Balance of Natural Look, Convenience & Price

Our wigs come in a luxurious 180% density by default, giving you a full, glamorous look without appearing bulky.

For customers who prefer a more lightweight and natural appearance, we can customize the density to 150% or 130%.

Simply leave a note at checkout or email us after placing your order, and our stylists will customize the wig to your preferred density before shipment.

This customization service is completely free.

Our standard cap size is Medium (21-22 inches circumference), which fits most customers comfortably.

We also offer the following custom cap sizes:

• Petite: 19 inches
• Small: 20 inches
• Large: 23 inches

If you need a Petite, Small, or Large cap size, simply leave a note at checkout or send us an email after placing your order.

Our team will customize the cap size to ensure the best possible fit for you.

Our hair is sourced from European, it's soft and easily dyeable.

Absolutely. You can straighten, curl, and restyle the hair just like your own natural hair.

Yes,it can be professionally colored or bleached. We recommend working with an experienced stylist.

Minimal shedding is normal for any human hair wig. Proper care helps keep the hair soft and tangle-free.

With proper maintenance, our human hair wigs typically last 12-24 months or longer.

Yes. Our transparent lace is ultra-thin and designed to blend seamlessly with any skin tones.

Yes, our wigs come with pre-bleached knots and a pre-plucked hairline for a realistic appearance.

When properly installed, our wigs create a natural look that closely resembles hair growing directly from the scalp.

We use higher-grade human hair, premium lace, and professional construction, and each piece is dyed by our professional stylist.

We don't offer a pre-cut lace service because many of our customers have reported issues such as less customization, poor fit for different head sizes, and visible lifting. Instead, we recommend having the lace cut at a local hair salon, and we are happy to cover the cost for you :)

Yes, our 13x6 lace wigs are glueless and come with adjustable straps, elastic bands, and super tape for a secure fit.

Yes. Our 13x6 lace wigs are designed to be easy to install, even for first-time wig wearers.

Most customers can install their wig in approximately 5-15 minutes.

Yes. Adjustable straps allow you to customize the fit for smaller and larger head sizes.

You can use wig tape or glue around the perimeter to keep the lace laid flat, especially at the hairline and nape. Combs are sewn into the wig by default (two at the sides and one at the back), but you can remove them if they’re uncomfortable. Adhesives would be the main anchor. For a secured updo at a, mild glue + tape around the hairline is your safest bet to avoid shifting

As the lace area measures 13x6 inches, please avoid making the part too deep—it should not exceed 5 inches. Since this is a free-part wig, you can also adjust the direction of the part to help cover the weft. This is not considered a quality issue.

Orders are typically processed within 1-2 business days. Delivery usually takes 3-7 business days in the US, UK, AU, NZ.

No, we only ship the hair via FedEx or DHL, which typically takes 3 to 5 business days.

Yes. We ship worldwide to most countries and regions.

Actually, we only have one office, which is located in New York. All orders are sold online and fulfilled from either our warehouse in New York or our factory in China.

You'll receive the tracking number via email or sms message as soon as it's shipped.

Yes, but please ensure it remains unused and in the original packaging (so it can be resold). Please email us to get the return address first.

If the wigs are big for you, please refer to the following information 1) The wig comes with an elastic band at the back. It allows you to tighten or loosen the wig for a more secure fit. 2) There is a velvet wig grip band in the package, you can wear it under the wig to prevent slipping. Alternatively, use the wig cap to add padding and reduce the wig's size.

Your satisfaction is our goal. However, if you're not happy with your purchase, please be sure to contact us first at mall@sulmy.com, and we will provide you with the return address. Unauthorized returns will not be accepted. All returned items must be unused and still in their original packaging.

Certain wigs that fall outside our regular collection must be sent back to our China factory. There, our stylists will re-dye and restyle them to ensure they meet our premium standards before being resold.

Yes. We use real product photography whenever possible to accurately represent the product. However, please note that each wig is handcrafted and dyed with plant-based colorants. Slight variations in color may occur due to differences in lighting, screen settings, or individual perception.

Because this human hair wig is dyed with natural plant-based colorants, you may notice it lighten slightly after 4-5 washes. To account for this, our stylists intentionally dye the wig a shade darker than shown in the photos for a perfect long-term match.

We focus on premium hair quality, better lace, superior craftsmanship, and long-term durability.