Customer Service: mall@sulmy.com
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USD order thresholds. Enter one eligible code at checkout; eligibility and exclusions apply.

Estimated delivery: 3–5 business days.
We ship the goods via FedEx or DHL
Handling Time:
Ship out within 1-3 business days after received payment
Delivery Time:
USA, UK, CA, AU, NZ: 3-5 business days
Helpful Hint:
1.Normally, the local shipper deliveries package on workday( Mon. - Fri.), to ensure safe delivery of your parcel, so it is best for you to choose an address where you can receive package on workday as shipping address. It's best to keep your phone open during estimated time of arrival, because shipper might contact you via phone.
2.Please make sure that you or your authorized person at shipping address. If we shipped to your shipping address and have a signature file.
Everything you need to know before ordering your human hair wig.
Estimated delivery is 3–5 business days. We ship via FedEx or DHL. For order-specific delivery questions, contact mall@sulmy.com.
Full Lace Wig
13x6 Lace Wig
Which One Is Better?
Choose a Full Lace Wig if you want maximum styling versatility and a fully natural look from every angle.
Choose a 13x6 Lace Wig if you want a realistic hairline, easy installation, and excellent value for daily wear.
In Short:
✓ Full Lace = Maximum Styling Freedom
✓ 13x6 Lace = Best Balance of Natural Look, Convenience & Price
Select 130%, 150% or 180% directly on the product page. 130% offers a lighter, natural look; 150% gives realistic volume; 180% provides a fuller finish. Your selected density is saved with your order. Fixed-specification custom orders retain the specifications stated on their listing.
Choose Small (21.5"), Regular (22.5") or Large (23.5") on the product page. These measurements refer to head circumference. Open the Cap Size guide to measure before ordering. Cap size does not change the displayed price. Fixed-specification custom orders retain their listed cap size.
Estimated delivery is 3–5 business days. We ship via FedEx or DHL. For order-specific delivery questions, contact mall@sulmy.com.
We ship via FedEx or DHL. Estimated delivery is 3–5 business days.
Return window: Returns are accepted only within 14 days of delivery. Please email mall@sulmy.com within this period before sending your return. Items must be unused and in their original packaging.
Contact mall@sulmy.com before returning an item. Items must remain unused and in their original packaging. Eligibility, return shipping costs, applicable fees and refund terms are set out in our Return Policy. Please read the full policy before ordering.
Contact mall@sulmy.com before returning an item. Items must remain unused and in their original packaging. Eligibility, return shipping costs, applicable fees and refund terms are set out in our Return Policy. Please read the full policy before ordering.
Great hair you can put heat to it and it’s real hair so you can wash it and restyle ! Beautiful piece! Buy it!!
I love this wig! I am new to wearing wigs but This wig is high quality especially for the price which I was pleasantly surprised about.
I've been wearing wigs for over 2 years this is by far the best and softest 100% real human hair .Definitely will order again when time.
Absolutely gorgeous wig. Feels like silk. I've ordered so many wigs and this is in my top 10. I'll be ordering different colors from this vendor
Bring soft waves and flowing movement to your next look. The placement of lighter and darker tones adds dimension, helping the color stand out as the hair moves.
Which lace should you choose? Choose 13x6 Lace for front parting space, wearing your hair down and low ponytails. Choose Full Lace for more versatile parting and styling, including high ponytails and updos. Use the How to choose guides beside the options for more detail.
Product photos show the styled appearance. Color can look different under different lighting and screen settings. For wavy or curly hair, length is measured stretched, so the worn length appears shorter.
Find delivery details in our Shipping Policy and review our Return & Refund Policy before ordering. Need help choosing? Contact SULMY.
Everything you need to know before ordering your human hair wig.
Estimated delivery is 3–5 business days. We ship via FedEx or DHL. For order-specific delivery questions, contact mall@sulmy.com.
Full Lace Wig
13x6 Lace Wig
Which One Is Better?
Choose a Full Lace Wig if you want maximum styling versatility and a fully natural look from every angle.
Choose a 13x6 Lace Wig if you want a realistic hairline, easy installation, and excellent value for daily wear.
In Short:
✓ Full Lace = Maximum Styling Freedom
✓ 13x6 Lace = Best Balance of Natural Look, Convenience & Price
Select 130%, 150% or 180% directly on the product page. 130% offers a lighter, natural look; 150% gives realistic volume; 180% provides a fuller finish. Your selected density is saved with your order. Fixed-specification custom orders retain the specifications stated on their listing.
Choose Small (21.5"), Regular (22.5") or Large (23.5") on the product page. These measurements refer to head circumference. Open the Cap Size guide to measure before ordering. Cap size does not change the displayed price. Fixed-specification custom orders retain their listed cap size.
Estimated delivery is 3–5 business days. We ship via FedEx or DHL. For order-specific delivery questions, contact mall@sulmy.com.
We ship via FedEx or DHL. Estimated delivery is 3–5 business days.
Return window: Returns are accepted only within 14 days of delivery. Please email mall@sulmy.com within this period before sending your return. Items must be unused and in their original packaging.
Contact mall@sulmy.com before returning an item. Items must remain unused and in their original packaging. Eligibility, return shipping costs, applicable fees and refund terms are set out in our Return Policy. Please read the full policy before ordering.
Contact mall@sulmy.com before returning an item. Items must remain unused and in their original packaging. Eligibility, return shipping costs, applicable fees and refund terms are set out in our Return Policy. Please read the full policy before ordering.
We ship the goods via FedEx or DHL
Handling Time:
Ship out within 1-3 business days after received payment
Delivery Time:
USA, UK, CA, AU, NZ: 3-5 business days
Helpful Hint:
1.Normally, the local shipper deliveries package on workday( Mon. - Fri.), to ensure safe delivery of your parcel, so it is best for you to choose an address where you can receive package on workday as shipping address. It's best to keep your phone open during estimated time of arrival, because shipper might contact you via phone.
2.Please make sure that you or your authorized person at shipping address. If we shipped to your shipping address and have a signature file.
Return window: Returns are accepted only within 14 days of delivery. Please email mall@sulmy.com within this period before sending your return. Items must be unused and in their original packaging.
Your satisfaction is our goal. If you are unhappy with your purchase, please make sure to contact us with email at first. The unauthorized returns will not be accepted. All merchandise returns must be unused and still have the original package & gifts attached.
Helpful Hint:
1.We recommend shipping packages back using FedEx with a tracking number for convenience, as we are not responsible for lost packages or stolen packages. Without proof of receipt and delivery, we will not issue return credit. You will be responsible for covering shipping costs to return items and shipping charges must be prepaid.
2.Returned items must be unused with gifts and product package attached. Defective items must be reported with Email within 14 days of receipt. If not reported, we will not issue credit. If you believe you have received an incorrect item, please contact us within 14 days of receiving your package. Report email: mall@sulmy.com
3.Customers will only be charged once at most for shipping costs (this includes returns); Applicable return charges are set out in the Refund section below. If the returning is due to buyer’s problem. We does not provide return shipping labels. A restocking fee will be assessed on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address. When delivered, the unauthorized rejection is not allowed, and the cost of unauthorized rejection/return will be borne by the buyer.
Refund:
1.If the returning is due to our problems (Such as: Incorrect products, Quality problem of products), we will provide a full refund for you;
2.If the returning is due to buyer’s problems (Such as: Don’t like/want, Order wrong product/size ), we will remove $20 from your refund as loss of freight and handling fee, and you must contact us for returning within 14 days of delivery.
3.Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you no longer use the original card, please contact us in advance.
4.If you have any problems with order/products/payment, please contact with us at first. If you return the items without contacting us, or if there is no reason to dispute, we will not ensure your refund and make a complaint according to the policy.
Cancellation & Exchange:
You can cancel your order/item within 2 hours through our customer service email (mall@sulmy.com). For more than 2 hours, we can’t make sure if successful.
If you want to change order before ship out, you will be charged for $5; Once your order has been shipped out, we will not be able to change/cancel it for you.
After the order is shipped out, if you need to exchange it for the same item, send us an email at mall@sulmy.com for the Return Info.

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